Cool Pioneers

Monday, April 24
Round 1: 10:40 a.m. – 11:10 a.m.
Round 2: 11:15 a.m. – 11:45 a.m.

Tuesday, April 25
Round 1: 11:10 a.m. – 11:40 a.m.
Round 2: 11:45 a.m. – 12:15 p.m.

Within the cold chain industry, there are pioneers who are innovating in human capital development, cost-savings, and time-savings. The presenters for these sessions are IARW warehouse members, like you, who have made an impact on the industry through their innovations. Hear about their perspectives during “Cool Pioneers.”

  • Talent (human capital development)
  • Treasure (cost-savings)
  • Time (time-savings)

Pioneering Topics


Case Study: Fire Destroys Dick Cold Storage
Don Dick, Partner, Dick Cold Storage
A warehouse fire can significantly affect a company’s workforce, customers, business, and future. Effective crisis management requires swift action and prior planning. Learn from a real-life case study of how a fire completely destroyed Dick Cold Storage, and how they responded in the face of an emergency.

Maximize Capacity with Deep Lane Shuttle Racking System
Tim Siddiq, President and CEO, Merchandise Warehouse Co.
The larger the racking system, the greater the capacity for storage. However, the larger the system, the more difficult it can be to effectively retrieve pallets. To combat this challenge, the partially automated Radio Shuttle Racking System was created. Join this session to learn how your warehouse can maximize available storage space, preserve product quality and increase the efficiency of your operation.

Creative Strategies to Grow and Maintain a Successful Team 
Mickey Hoffman, Vice President of Corporate Development, United States Cold Storage
In the face of an aging workforce, recruiting and retaining talent is more crucial than ever. High turnover, understaffed teams and neglecting to plan for an influx of retirees are issues operations across the world face. Cold storage companies are at a crossroads with how to reach potential employees and make a difficult job and environment appealing. Join this session to learn how showing off the company’s brand and culture, particularly by using social media, has the potential to grow your workforce. Hear from United States Cold Storage as they share how a fun project resulted in an “accidental” recruitment tool, and how this improved their business and team.


Energy Savings at San Diego Food Bank Cold Storage
Casey Castillo, Chief Financial Officer, San Diego Food Bank
William McHenry, Project Facilities Director, San Diego Food Bank
James Bell, President, Viking Cold Solutions, Inc.
The positive effects of energy-efficient refrigeration systems can extend far beyond cost savings. Hear from San Diego Food Bank and Viking Cold Solutions regarding their collaboration that increased product survivability, the lifespan of their system, and resulted in a 39% system energy savings annually.

Immediate, Item-Level Delivery: A leap in frozen food distribution
Louis Borders, Founder and CEO, HDS
Aravind Durai, Vice President of Automation, HDS
Case level fulfillment, infrequent deliveries, and inconsistency in the safety of the cold chain are among many of the challenges seen in grocery and convenience stores. Newco, a new Silicon Valley company in development, aims to solve these issues. Newco will provide daily, item-level delivery to grocery and convenience stores with overnight replenishment and at the same prices as case-delivery today. Stores will enjoy reduced restocking labor costs, higher turnover, fewer out-of-stocks and room for more SKUs. Join this session to learn about the technology behind this service, RoboFS, an end-to-end, robotic fulfillment solution developed by HDS.

The Fight to End Food Waste: How Cold Storage Companies Can Make an Impact
Tony Leo, CEO/President, RLS Logistics
Eben James, CEO, Trenton Cold Storage
With roughly one-third of the world’s food wasted each year, the temperature-controlled logistics industry has a responsibility and unique position to work towards a solution. Already, members across the association have taken active roles in this initiative. Join this session to hear what two companies are doing to work with customers, food banks and other charities to make use of safe, temperature-controlled food that is on the fast-track to the landfill. Learn first-hand how this continues to benefit their operations and team, how your company can get involved, and the vision for the association as a champion of this global cause.