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I Am Institute: DeLona, Virginia, & Christy

DeLona, Virginia, & Christy "Listen, Learn, Lead"

“Listen, Learn, Lead”

DeLona Jackson

Warehouse Supervisor, Henningsen Cold Storage
Year 2 Student, Graduating in 2014

As a warehouse supervisor, DeLona spends her days working with the warehouse manager to keep the facility running smoothly. DeLona also takes on office manager duties and acts as the go-to support person for the WMS system. According to DeLona, the Institute has helped her become a better leader as well as “understand more about warehousing and the food industry.”

What was your favorite class?
I am a big fan of Ken Osean classes. He keeps your attention in all the classes that he teaches. Another favorite was Michelle Gladieux and her presentation skills class. I liked this class because I am not big on presenting or standing in front of a lot of people, and she actually teaches you skills on how to overcome that.

What was one of your most memorable moments from your Institute past?
The most memorable moment for me was when I was sitting in Karen Hill’s class on Training Methods That Work, and realized that it could possibly be my methods on how I train and maybe I need to do some things differently [to make trainings even more successful].

What would you like to say to aspiring students of the WFLO Institute?
I would tell aspiring students of WFLO Institute that it is not as nerve-wrecking after the first year, because you get to know the people you are around during your second and third year attending. Also, mixing and mingling is not as hard as it sounds.

Following graduation, DeLona hopes to continue her education, take on the role of WFLO Institute Class Advisor, advance in the industry, and eventually manage her own warehouse with Henningsen in the future.

Virginia Fjeld

Office Manager, Henningsen Cold Storage
Year 1 Student, Graduating in 2015
In her daily activities as an office manager at Henningsen, Virginia works with accounts payable/receivable, payroll and customer service. According to Virginia, the Institute has helped her understand the warehouse. “The Institute gave me a better insight into the other areas of our warehouse,” she said.

What was your favorite class?
It was a toss-up between the Operations class and the Refrigeration class . Operations because ultimately, that’s where I want to be; Refrigeration because I know NOTHING in that area.

What was one of your most memorable moments from your Institute past?
There were so many but I’d have to say my favorite moment was the last night there. Our entire crew got together and reminisced / got to know each other a little more (we’re all from different warehouses across the country).

What would you like to say to aspiring students of the WFLO Institute?

  • PAY ATTENTION! Your company spent a lot of money to send you to WFLO – repay them by learning as much as you possibly can.
  • Mingle Mingle Mingle – step outside of your comfort zone – you never know who might meet.
  • And finally, if you don’t know something don’t be afraid to ask – chances are you’re not the only one who needs more clarification on something.

Virginia hopes that her Institute training will provide her enough knowledge to advance to the next step in her career.  “I hope that by the time I graduate I will be on the road to running my own warehouse,” she said. She went on to say, “I had an amazing time at the Institute. I made some great friends and learned so much. I am incredibly excited to go back next year.”

Christy Ward

Warehouse Manager, American Cold Storage
Year 2 Student, Graduating in 2014
Christy’s daily responsibilities as a warehouse manager consist of operations, labor management, customer service, and maintenance. She hopes that her training at the WFLO Institute will help her continue to grow in her current position. One of our current Institute Success Stories, Christy was promoted from Office Manager to Warehouse Manager during her Institute training.

What was your favorite class?
Presentation. This is an area where I am weak.

What was one of your most memorable moments from your Institute past?
Ken Osean’s Class  Year 1 Substance Abuse

What would you like to say to aspiring students of the WFLO Institute?
Listen, learn, and lead.