print

WFLO Institute Courses & Faculty

The WFLO Institute features classes focusing on best practices in the refrigerated warehousing and logistics industry. Learn more about the curriculum and courses below.

  • COLD CHAIN MANAGEMENT
    Food Industry Overview
    World Logistics Overview
    Industry Trends
    Maximize Your Membership with the Association
    CUSTOMER RELATIONS
    Customer Profiles
    Building Customer Service
    Implications of Good/Poor Customer Service
    EMPLOYEE SAFETY
    Hazard Analysis
    Forklift Safety
    Ammonia Sfaety & Refrigeration Basics
    FOOD SAFETY
    Fundamentals of Food Storage & Preservation
    Food Safety Regulations: HACCP & FSMA
    WAREHOUSE OPERATIONS
    Essentials of Warehouse Ops: Receiving, Handling, Shipping
    Risk Management: Exposure, Risks
    CAREER DEVELOPMENT & PERSONAL DEVELOPMENT
    Myers-Briggs Type Indicator (MBTI)
    Emotional Intelligence
    Business Writing Skills 
  • COLD CHAIN MANAGEMENT
    International Business and Supply Chain Management
    Refrigeration and Energy Management
    CUSTOMER RELATIONS
    Customer Recall Scenario
    Business Development Strategies
    EMPLOYEE SAFETY
    Preparing Safety Training for Managers
    FOOD SAFETY
    FSMA and Sanitation Auditing
    GFSI - Third Party Food Safety Audits
    WAREHOUSE OPERATIONS
    Introduction to Warehouse Law
    Budgeting and Finance Basics
    Warehouse Operations - Expense Control
    CAREER DEVELOPMENT & PERSONAL DEVELOPMENT
    Developing and Delivering Effective Presentations
    Behavioral Interviewing - Building Your Team
    Coaching Employees and Delivering Feedback
  • Cold Storage Industry
    Case Studies in Warehouse Law
    Regulations and Your Job (US and Canada)
    Customers
    Rate Development
    Warehouse Operations
    Analyzing Refrigeration Systems
    Calculate Time and Cost to Freeze
    Controlling Operational Costs with Technology
    Preparing for Inspections
    Safety
    Crisis Management and the One Plan
    Warehouse Security
    Human Resources
    Employment Practices and Liabilities (US and Canada)
    Personal Professional Development
    Leading Change
    Transfer of Knowledge to the Workplace

    Learn more about Year 3 courses and course objectives.