April 07, 2019 (All day) to April 10, 2019 (All day)
Hyatt Regency Tamaya Resort & Spa, Santa Ana Pueblo, New Mexico, United States

Cool Innovators

Sponsored by

Tuesday, May 1
Round 1: 10:30 a.m. – 11:10 a.m.
Round 2: 11:20 a.m. – 12:00 p.m.
Wednesday, May 2
Round 1: 11:00 a.m. – 11:40 a.m.
Round 2: 11:50 a.m. – 12:35 p.m.

Within the cold chain industry, there are pioneers innovating human capital development, cost-savings, and time-savings. These pioneers are IARW warehouse members, like you, who have made an impact on the industry through their innovations. You’ll have the opportunity to listen to two of these 30-minute presentations.



(human capital development)

Innovative Topics for This Year's Convention

  • Building a Team from the "At-Risk" Labor Pool
    Jenny Foley, Director of Wellness, Merchandise Warehouse Co., Inc.
    While working to address their own labor challenges, Merchandise Warehouse chose to focus on building a valuable workforce by systematically recruiting, hiring, and onboarding those who have traditionally been overlooked as an “at risk” worker. They focused on equipping these at-risk workers, including former inmates, individuals with a history of drug abuse and/or domestic violence, and more, with on-the-job training toward a great career, while helping to strengthen critical personal and professional skills. In helping the community, they were able to help themselves as well. Join this session to learn about Merchandise Warehousing’s amazing talent initiative, the plans, outcomes and challenges along the way, and how this could help other operations meet recruitment and retention needs.
  • Developing a Tailored, Comprehensive Manager-Training Program
    Doug Harrison, President & CEO, VersaCold
    Catharine Perry, Senior Director of Talent Development, GCCA

    The Global Cold Chain Alliance’s research of food companies at the Global Cold Chain Expo showed that customers view a strong, strategic-thinking general manager as essential in the customer-3PL relationship and cold chain operations. Yet, many companies still struggle to provide the necessary time and company-specific development programs to their new and seasoned managers. To help address this problem, VersaCold turned to GCCA for support and expertise in developing and delivering industry and company-tailored manager trainings. Join this session to hear about the problem Versacold faced in meeting the development demands of a growing team, and the steps GCCA took to develop a comprehensive manager-training program.
  • Evaluating Refrigeration Systems for a Building Expansion
    Angela Schmidt, Vice President, Mattingly Cold Storage
    Rusty Kuhn, Director of Operations, Mattingly Cold Storage
    Eric Brown, President, Alta Refrigeration

    There are several factors to consider when choosing a refrigeration system that is best suited for your operation. From productivity to cost, and worker safety to energy efficiency, various factors will influence the choices you make. Join this session to learn how Mattingly Cold Storage approached the immense task of selecting a refrigeration system when working on a building expansion. Learn about the comprehensive evaluation procedure they underwent, and lessons learned throughout the process.
  • Logistics Lessons Learned in the Face of a Hurricane
    Dan Mims, President, Mims Warehouse Solutions
    Kevin Margeson, President, Commercial Warehousing Inc.

    Hurricane Harvey hitting southern Texas and Hurricane Irma spanning the Florida Keys both had large impacts on our industry. This session will feature two IARW members who found their operations in the center of these natural disasters. They will share their stories of impossible commutes, back-up generators that cost them hundreds of thousands of dollars, and more, and how they managed to maintain their facilities and protect their customers’ products in the face of such challenges.
  • Scoring Your Customers: Separating the Good from the Bad
    Marty Steinmetz, Vice President, Strategic Partnerships, United States Cold Storage
    United States Cold Storage is using Manufacturing Scorecards and Standardized KPI reviews to benchmark customers and to create a two-way dialogue that moves relationships and operational effectiveness in the right direction. Join this session to hear how USCS works to maintain these open and constructive partnerships that support an environment of feedback, from and to the customer, and how you can position your company as a critical link in your customer’s cold chain.
  • Why the Temp-to-Hire Model is not Effective in the Cold Chain
    Sean Vanderelzen, Chief Human Resources Officer, Lineage Logistics