Human Resource & Talent Development

Human resources (HR), including hiring, screening, and evaluating employees is a necessary function of an efficient operation. The resources below help managers understand employment law and recruit, retain and develop high quality employees.

Employment Law


Learn About Employment Law with Jackson Lewis
GCCA has developed a special relationship with Jackson Lewis in order to assist its members with their workplace safety, health and employment law issues.

Employment Law Inquiry Form
Do you have a labor or employment issue or question? Get expert answers from Jackson Lewis by completing the Jackson Lewis Inquiry Form.


Labor shortages, particularly of skilled labor, continue to be a significant concern for the refrigerated warehouse and logistics industry. The following member-only resources can help your company secure the best talent.

IARW Guide to Effective Warehouse Administration
See Chapter 3: Human Resources for sample job descriptions, an employment application template, and helpful tips on recruiting the best.

Pre-Employment Assessment Template
Download and adapt this pre-employment skill evaluation template to help assess candidates for administrative or warehouse positions.


How do you retain employees and reduce costly turnover? It's a combination of excellent hiring practices, thorough orientation and training, and consistent talent management. Get tips and best practices in employee retention with the member-only resources below.

Talent Management in Today's Workforce
In this article from COLD FACTS Magazine, learn how to build the best team by recruiting imaginatively, hiring artfully and incentivizing wisely.

IARW Guide to Effective Warehouse Administration
See Chapter 3: Human Resources for a sample performance appraisal and tips on retaining employees.



Guest Lecture Program
The Guest Lecture Program is designed to help industry leaders increase awareness of the cold chain logistics industry and attract new talent to the industry.

Industry Award Programs
GCCA hosts numerous annual award programs celebrating young professionals and emerging leaders in the industry.

GCCA Peer Network Leadership Forums (Mastermind Peer Networks)
A Mastermind Peer Network is a meeting of highly motivated individuals who share a common goal to improve their leadership and individual performance. They are also looking to learn from others and in return help their fellow group members improve.


WFLO Institutes
The WFLO Institute, held annually in Atlanta, Los Angeles and Latin America is the world's top cold chain logistics training program for future industry leaders.

WFLO Graduate Institute
Graduates from the WFLO Institutes are encouraged to continue their cold chain education at the annual WFLO Graduate Institute, taking place in conjunction with the Global Cold Chain Expo. This four-day intensive training sets your employees apart from their peers as they take the next step in their career.

Need Assistance?


Jackson Lewis

Talent Management, Plus Delta Consulting, LLC

Plus Delta offers members talent management services. Talent management services include, but are not limited to: executive coaching, organizational assessment, succession planning, strategic talent planning, and change management. For more information, contact +1 310 589 4600 or visit

Related blogs

Make Professional Development a New Years' Resolution

January 11, 2017
Read More

10 Employee Recognition Ideas to Try in 2015

March 25, 2015
Read More

Prepare for Comprehensive Employee Training in 2015 with Online Learning

December 15, 2014
Read More