Gain access to the only performance and benchmarking data for the temperature-controlled warehousing and logistics industry. The online benchmarking platform allows participants to compare their warehouse operations to others across industry, evaluating their performance in valuable KPI categories such as Labor Expenses, Power Expenses, Inventory Turns and Product Throughput.

Click here to log in to the Benchmarking Platform


Now Available: 2021 Performance and Benchmarking Executive Summary 


*Note: Access to the online tool is only available to active members of the International Association of Refrigerated Warehouses, a Core Partner of the Global Cold Chain Alliance. Learn more about membership.

There are two ways to access this valuable information: (1) Online Productivity and Benchmarking Tool (2) IARW Productivity and Benchmarking Executive Summary.




Short tutorial videos are available for IARW warehouse members to better utilize the platform including the following topics:

Start Benchmarking Your Warehouse

Step 1: Contact to create an account for your facility or be added as a user. If you are a returning user, log in to the online tool. If you cannot remember your password from last year, select ‘forgot password’ to be issued a new one.

Step 2: Input your 2020 operational and financial information on your warehouse facilities using the secure, anonymous online tool. With a ‘Copy Prior Year Data’ feature in the upper right of the platform, past participants have the time-saving option to import data from the previous year to review and save. Members are highly encouraged to input data during the annual data collection period that will close April 30, 2021.

Step 3: Benchmark yourself against other cold storage warehouse facilities in the United States and Canada using valuable reporting tools. Simply login to the system and click on “Compare by Question” or “Generate Reports” to access reporting tools.

If your company has at least 10 facilities participating in the program we can create a ‘peer cluster’ for you, which allows you to benchmark one of your facilities against the others. This is a great internal tool that allows question-by-question comparisons and reports on a company-specific basis.

If your company has multiple warehouse facilities, an account for each has already been set up for you. A single user can access multiple accounts with permissions. Contact for assistance or to add users to your account(s).

Step 4: If you have completed at least 50% of the survey and the required questions, you can download the executive summary once it’s released. This summary includes data from the hundreds of facilities across the United States and Canada that input data annually on the platform.


Two Levels of Platform Access: Basic & Premium


Any IARW warehouse member can participate by entering their data in the online platform which will then allow them to benchmark their facilities with Basic Access. Participants who complete at least 50% of the survey and all required questions during the annual data collection period, which closes April 30, 2021, gain Premium Access. Those participating after that date can purchase Premium Access to access advanced filters by sending an email to

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  • Basic Access

Allows you to enter your facility’s data, benchmark that data against all other facility participants, access reports, and utilize four filters:

  1. Country
  2. Region
  3. Warehouse Size (by feet3 / meters3)
  4. Warehouse Operations (Production/Commodity vs. Distribution/Import Export)
  • Premium Access

The benefits of Basic Access plus the following additional filters to perform advanced data analytics:

  1. Warehouse Age
  2. Warehouse Operation Percentage
  3. Leased vs. Owned Warehouse
  4. Percentage of Case Pick
  5. Inventory Turns Per Year
  6. Percentage of storage by type of storage space (using 4 different types of storage options)
  7. Peer clusters (companies with more than 10 facilities)

*Note: Access to the online tool is only available to active members of the International Association of Refrigerated Warehouses. Learn more about membership.


Productivity & Benchmarking Survey Summary


In addition to the online platform, the IARW Productivity and Benchmarking Summary provides an invaluable overview of the results of the survey data in an easy-to-understand narrative.

Participants can download the report free of charge once it’s available, by logging into the online Dynamic Benchmarking tool and selecting “Generate Reports.”

Non-participants may purchase the most recent summary in the GCCA Online Store



Program Costs



Online Tool (Basic)

Online Tool (Premium)

Executive Summary

Early Bird Participant

facility who entered data prior to April 30, 2021

50% completion and required questions




Non-Participant IARW Warehouse Member

Any IARW Warehouse Member company who did not input data into the tool



$1,000 USD


Any company who did not input data into the tool



Email to inquire 

if you are  eligible to purchase the report

**If you participated in the online tool before August 1, 2020, Premium Access has already been set up for you. Contact with any issues.


Contact for questions regarding account creation, basic vs. premium access, reporting or comparison, or inputting data.