GCCA Cold Chain Customer Research

Do you know what your customers care about?


GCCA surveyed 200 food companies in 14 countries to better understand their perceptions of cold chain providers and service needs. The findings are critical for providers to be able to deliver more value and strengthen their customer partnerships. The results of the survey are compiled into the GCCA Cold Chain Customer Research Report. 

The report includes insight on the following customer priorities:

Brand Protection Food Safety Customer Service
Pricing  KPIs  Quality and Accuracy

GCCA Members - Download the Report


GCCA Non-Members - Download the Report

This guide is free to all industry stakeholders. If you are a member of the media or are interested in republishing the guide or quoting content found within the guide, please adhere to our Copyright Policyand republishing guidelines. For questions, please contact Laura Poko at lpoko@gcca.org.

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