EVENT CODE OF CONDUCT and POLICIES

EVENT CODE OF CONDUCT 

Effective as of October 22, 2025 

The Global Cold Chain Alliance (GCCA), Global Cold Chain Foundation (GCCF), and Controlled Environment Building Association (CEBA) are committed to providing a safe, inclusive, respectful, and productive environment for all participants and association staff. We expect all participants, including attendees, speakers, organizers, exhibitors, sponsors, and staff to abide by this code of conduct. 

Event attendees are expected to conduct themselves with integrity, courtesy, and respect for others, and maintain the highest level of professionalism at all event activities, including sponsored functions and meetings, where staff may or may not be present, that are connected to GCCA, GCCF, and CEBA events. 

GCCA, GCCF, and CEBA are committed to providing a harassment-free experience for everyone, regardless of race, gender, sexual orientation, disability, physical appearance, body size, age, or religion. We do not tolerate harassment of participants in any form. All communication should be appropriate for a professional audience including people of diverse backgrounds and cultures. Sexual language and imagery are not appropriate, and actions such as deliberate intimidation, stalking, following, harassing, photography or recording, sustained disruption, inappropriate physical contact, and unwelcome sexual attention will not be tolerated. Any insults or personal attacks, derogatory language, harassment in any form (including exclusionary jokes), or disruptive behavior will be investigated and appropriately addressed. Participants violating these rules may be asked to leave the conference at the sole discretion of the event organizers. Attendees are expected to comply with the instructions of the event organizers and venue staff to ensure the health and safety of all participants. 

Additionally, GCCA, GCCF, and CEBA operate under an anti-trust policy, and by attending events, attendees agree to adherence to such policy. GCCA, GCCF, and CEBA request that presentations, postings, and messages not contain promotional materials, special offers, job offers, product announcements, or solicitation for services, unless specifically authorized. Materials may be edited or altered to adhere to this request prior to presentation by GCCA, GCCF, and CEBA, its staff, and event organizers. 

If you experience harassment or hear of any incidents of unacceptable behavior, you may report the behavior to Sara Stickler, President & CEO, at sstickler@gcca.org. 

EVENT PHOTOGRAPHY 

By participating in the event, you grant GCCA, GCCF and CEBA the right to record, film, live stream, photograph, or capture your likeness in any media now available or hereafter developed and to distribute, broadcast, use, or otherwise globally to disseminate, in perpetuity, such media without any further approval from you or any payment to you. This grant to GCCA, GCCF and CEBA includes, but is not limited to, the right to edit such media, the right to use the media alone or together with other information, and the right to allow others to use or disseminate the media. 

DATA PRIVACY AND COMPLIANCE 

By registering for and participating in this event, you acknowledge that your personal data will be collected and processed for the purposes of event administration and management. We are committed to handling your personal information in compliance with applicable data protection laws, including the EU's General Data Protection Regulation (GDPR) and relevant U.S. state and federal privacy regulations. 

For full details on how we collect, use, and protect your data, as well as your rights regarding your information, please refer to our complete Privacy Policy. 

SUPPLEMENTAL CHARGES AND REGISTRATION ADD-ONS 

Attendees acknowledge and agree that the credit card provided at registration will be used for any additional activities, sessions, or participation added to their registration after the initial transaction. This includes add-ons selected both before and during the event. The card on file will be charged the corresponding balance for these additions. 

CANCELLATION POLICY 

  • Cancellations received in writing more than 45 days prior to the event start date will receive a full refund, less a $75 administrative fee per registration. 
  • If the event registration fee is lower than the administrative fee per registration, no refund will be provided. 
  • No refunds will be issued for cancellations received 45 days or less prior to the event. 
  • Attendee substitutions may be made at any time at no additional charge. 

Please send all cancellation or substitution requests to email@gcca.org. For questions, you may also call +1 703 373 4300.